Pure Water At Home.

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Pure Water On The Go.

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Trusted by whānau across Aotearoa!

Because Clean Water Shouldn't Be Confusing

FAQs

Is it easy to install?

The NaturaWai shower filter is easy to install yourself in minutes. For the UFX3 under sink filter, we can recommend a trusted installer.

Do your filters remove fluoride and chlorine?

The UFX3 reduces fluoride and chlorine, along with other common contaminants in NZ tap water. The NaturaWai removes chlorine from your shower, protecting your skin and hair.

Will the shower filter help with skin issues like eczema?

Yes, many customers report improvements with dryness, itchiness, and eczema after using the Natura Wai.

Are your products safe for babies and kids?

Absolutely. Our filters are perfect for families, from mixing formula to protecting sensitive skin.

How fast is shipping?

We ship from New Zealand, most orders arrive within 2–5 business days.

When do I need to replace the filters?

Every 4–12 months depending on the product. We can remind you when it’s time!

I still need more information...

Full FAQ page here.