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FAQs

FAQs

What does the UFX3 Filter out? How does it work?

UFX3 works in 4 stages:

Stage 1 & 2 – PPC Composite filter (2 stage filter Polypropylene pleated filter + carbon block) – this blocks fine debris and reduces particles such as sand silt rust and insoluble impurities. Our Activated Carbon filters are 99.99% effective at removing Chlorine, bad taste, odour and much more. It conditions the water and protects/prolongs the service life of the UF.

Stage 3 – UF (Ultrafiltration) - Filters out most of the harmful substances larger than 0.01micron, but retains health-benefiting minerals. E.g. (calcium, magnesium, etc)

Stage 4 – TC Post Filter - Effectively reduces chlorine, fluoride, heavy metals, and VOCs(Volatile Organic Chemicals) and much more. Also, improves the taste of water as a final stage.

What is ultrafiltration?

An ultrafiltration filter has a pore size of approximately 0.01 micron (pore size ranges vary by filter from 0.001 micron to 0.05 micron.

Ultrafiltration has a very high effectiveness in removing protozoa (for example, Cryptosporidium, Giardia);

Ultrafiltration has a very high effectiveness in removing bacteria (for example, Campylobacter, Salmonella, Shigella, E. coli);

Ultrafiltration has a moderate effectiveness in removing viruses (for example, Enteric, Hepatitis A, Norovirus, Rotavirus);

Do I need a separate faucet/tap?

Yes, due to the change of water pressure, you will need a dedicated faucet. This means you can use your normal tap for dishes etc and just use the Hydrate Filters faucet for cleaner drinking water.

You also have a choice of a black or silver faucet.

How often do you have to change the filters/cartridges for the UFX3?

We recommend changing Stage 1 PPC Composite Filter every 6 months and Stage 2 and 3 every 12 months. This does vary depending on your water supply.

How much are the replacement cartridges for the UFX3?

The PPC replacement on its own is $32.50.

Our annual cartridge package includes 2x PPC cartirdges, 1x UF and 1x TC for $129.99. This works out to be less than $3 a week to maintain your filter.

Can I replace the UFX3 cartridges myself?

Yes, simple to replace, just twist and click. No need to shut water off. All instructions will be included with the filter cartridges.

Does the UFX3 filter the whole house?

No, the UFX3 is an under-sink water filter. As it is more thorough in filtering water, it wouldn’t work as a whole house filter.

This means it will only filter water from a dedicated faucet.

Whole house filters will be coming to Hydrate Filters later in the year.

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